Responsible Gaming

988gam Responsible Gaming – Play Smart and Stay in Control

988gam is built for entertainment. We want every player to enjoy the experience — that means having honest conversations about how gaming works, giving you the tools to manage your activity, and making it easy to step back when you need to.

18+ Platform Deposit Limits Session Timers Self-Exclusion Reality Checks

Gaming Should Always Feel Like a Choice, Not a Compulsion

Most people who play on 988gam do so the way it should be done — as a form of entertainment alongside cricket, football and everyday life. They set a budget, enjoy a session, and move on with their evening. That is exactly the experience we want for every player on this platform.

But gambling can be problematic for some people, and we do not pretend otherwise. Problem gambling is a real issue, and one that can develop gradually rather than all at once. Someone who starts by placing casual PSL bets or spinning a few slots can find, over time, that they are spending more than they planned, chasing losses, or playing when they genuinely do not want to. These are signs worth taking seriously.

988gam provides a set of tools specifically designed to help you maintain control over your gaming. These are not buried in an obscure settings menu — they are easily accessible from your account dashboard, and we actively encourage every player to use them. Setting a deposit limit from day one costs you nothing and keeps your budget honest from the start.

This page explains what tools are available, how to use them, and what signs to look out for if gaming starts feeling less like entertainment and more like something you feel driven to do. There is no judgement here — just honest, practical information.

Our commitment: 988gam will never contact you to encourage increased deposits or persuade you not to use responsible gaming tools. If you set a limit, we respect it. If you self-exclude, we enforce it without question.
Healthy Gaming Checklist

Before each session, a quick check keeps things on track.

I know exactly how much PKR I am comfortable spending today
I am playing because I want to, not to recover a previous loss
I have a clear plan for when I will stop, regardless of result
I would not be upset if I lost the amount I plan to deposit today
My gaming is not affecting my family budget or daily responsibilities
I have not borrowed money or used essential funds to play recently
I can step away and not think about the platform for days at a time

Responsible Gaming Tools Built Into Your Account

All of these tools are available directly from your 988gam account settings. You do not need to contact support to activate them — though support can help if you need guidance.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit. Once set, the limit is enforced immediately. Increasing a limit has a 24-hour cooling-off period before it takes effect — decreasing takes effect instantly.

Session Time Reminders

Set a duration for your gaming session and receive an on-screen reminder when the time is up. You decide what happens next — but the reminder gives you a natural pause point to reassess before continuing.

Reality Checks

Enable regular pop-up notifications during play that show how long you have been active in the current session and your net position. Small, frequent reminders help prevent sessions from stretching unnoticed.

Cool-Off Period

Take a structured break of 24 hours, 7 days or 30 days. During a cool-off period your account is temporarily suspended — you cannot log in, deposit or play. All settings and balance are preserved for when you return.

Self-Exclusion

Request permanent exclusion from the platform for a minimum period of 6 months, or indefinitely. Self-exclusion is enforced immediately and cannot be reversed within the exclusion period, regardless of request.

Loss Limits

Set a maximum loss amount per day, week or month. Once your net loss reaches the limit, further play is suspended for the remainder of that period. Your balance is not affected — just your ability to deposit more.

How to Set a Gaming Budget That Actually Works

A budget is not about limiting fun — it is about protecting your enjoyment over the long term. Here is a straightforward way to think about it.

Entertainment budget only
Money set aside after all monthly expenses, savings and family needs are covered. Only use what you can genuinely afford to lose.
Chasing losses warning zone
If you find yourself depositing again to recover what you lost in a previous session, pause. This pattern is the most common route to problem gambling.
Stop immediately if this applies
Using money meant for rent, groceries, school fees or borrowed funds to play. Use self-exclusion and contact support now.
1
Work out your monthly disposable entertainment budget

After paying your rent, bills, family expenses and setting aside savings, what is genuinely left over for leisure activities? That total — across all entertainment — is the ceiling your gaming budget must sit within.

2
Decide your gaming share and set it as a deposit limit

Gaming is one form of entertainment among several. Once you decide what portion of your leisure budget goes to 988gam each month, set it immediately as a monthly deposit limit in your account settings. That figure becomes the hard limit.

3
Treat that budget as already spent before you play

The clearest mindset for gaming is to regard the money you deposit as entertainment expenditure — like a cinema ticket or dinner out. If you win, that is a bonus. If you lose, you have had your entertainment. The worst outcome is losing what you budgeted. The worst outcome of chasing is much worse than that.

4
Review at the end of each month, not mid-session

If you want to adjust your deposit limit, do it at the end of the month as part of a calm, considered review — not in the middle of a losing session. Mid-session limit increases are the single biggest driver of regret among players who later identify their spending as problematic.

5
Never play with borrowed money or money earmarked for essentials

This sounds obvious but the line blurs when losses are running and a PSL match is live. The rule is absolute: money for rent, groceries, school fees, bills or debt repayments is not gaming money. If you are in that situation, step away and use the cool-off feature.

Recognising When Gaming Becomes a Problem

Problem gambling often develops gradually. These signals are worth knowing — whether you are checking for yourself or someone close to you.

Healthy Signs
You play within a pre-set budget every time
Losing does not change your mood for the rest of the day
You can go days without thinking about the platform
Gaming takes up a small, fixed portion of your leisure time
You never deposit more than you originally planned for a session
Early Warning Signs
You often end up spending more than you planned
You feel restless or irritable when you are not playing
You find yourself thinking about gaming during work or family time
You play longer than intended on a regular basis
You increase deposits after losing to "get back to even"
Serious Concern — Take Action
Using essential funds (rent, food, bills) to play
Borrowing money from family or friends to gamble
Hiding gaming activity from people close to you
Feeling that you cannot stop even when you want to
Gaming is affecting your relationships or employment
If you recognise the serious warning signs above, please use the self-exclusion feature in your account settings right now. Log in, go to Responsible Gaming settings and activate self-exclusion. If you need help doing this, contact our support team via live chat. We will handle it without delay and without judgement.

How Self-Exclusion Works on 988gam

Self-exclusion means requesting that 988gam block your account access for a defined period. During that period you will not be able to log in, deposit, place bets or receive promotional communications from us. Your account balance at the time of exclusion will be held securely and returned to you when the exclusion period ends, or upon request.

Self-exclusion periods on 988gam start at 6 months. You can also choose 1 year, 3 years or indefinite exclusion. An indefinite exclusion can only be reviewed after a minimum of 5 years and requires written confirmation from you.

Once activated, self-exclusion cannot be reversed mid-period, regardless of circumstances. This is intentional — the value of self-exclusion comes from its finality during the exclusion window. There are no exceptions.

Self-exclusion applies to the 988gam platform. If you feel you need a broader break from online gaming, we encourage you to explore self-exclusion options with other platforms you use as well.
1
Log into your 988gam account

You need to be logged in to access the self-exclusion tool. If you cannot log in due to a forgotten password, contact support via live chat who can assist with the exclusion directly.

2
Navigate to Account Settings — Responsible Gaming

The Responsible Gaming section of your account settings is where all player protection tools are located, including deposit limits, session timers, cool-off and self-exclusion.

3
Select Self-Exclusion and choose your period

Choose 6 months, 1 year, 3 years or indefinite. Read the confirmation screen carefully, then confirm your choice. The exclusion activates immediately upon confirmation.

4
Your account is locked — no action needed from you

Once confirmed, you will be logged out immediately and access will be blocked. Any pending withdrawals at the time of exclusion will be processed normally to your registered payment method.

Responsible Gaming — Frequently Asked Questions

Straightforward answers to questions players often have about managing their gaming activity on 988gam.

Yes — deposit limits can be set as soon as your account is registered, before any deposit is made. In fact, setting your limit first is the recommended approach. Go to Account Settings, then Responsible Gaming, and set your daily, weekly or monthly PKR deposit cap before you start playing.

Decreasing your deposit limit takes effect immediately. If you lower your daily limit from PKR 5,000 to PKR 2,000, the new lower limit applies from the moment you save the change. Increasing a limit has a 24-hour cooling-off period before the higher limit activates — this is intentional and cannot be bypassed.

Yes. Your PKR balance is held securely throughout the exclusion period. Any pending withdrawal at the time of exclusion will be processed to your registered JazzCash, Easypaisa or bank account as normal. When your exclusion period ends, your remaining balance will be available to withdraw or play with.

If the person is a registered 988gam player and is willing, encourage them to use the self-exclusion tool themselves — or to contact our support team directly so we can assist. We take third-party welfare reports seriously. You can contact our support team via live chat with details about your concern and we will review the situation. We cannot discuss specific account details with third parties, but we can act on welfare concerns raised about our players.

Players who have active deposit limits or are in a cool-off period will not receive targeted promotional communications designed to increase deposits. Players in self-exclusion receive no marketing communications at all during their exclusion period. You can also opt out of all promotional communications at any time via your account notification settings, regardless of whether you have any limits set.

No. 988gam is strictly for adults aged 18 and above. Beyond the age requirement, gaming is not suitable for anyone going through serious financial difficulty, anyone who has previously had a problem with gambling, or anyone who cannot genuinely afford to lose the amounts they are considering spending. If any of these apply to you, please do not play — or use the self-exclusion feature to remove access while things are difficult.

Play Responsibly — Enjoy 988gam at Its Best

Set your deposit limit before your first bet, play within your budget and use the tools available to keep your gaming experience positive. Ready to get started?

18+ only. Gambling involves financial risk. Only play with money you can afford to lose. Use the tools available to stay in control.